Privacy Policy

Last updated: August 27, 2026

Who We Are

Smiles 4 Miles Junk Removal ("Smiles 4 Miles," "we," "us," or "our") provides junk removal, furniture and appliance pickup, and related clean-out services in Seattle, Bellevue, Renton, and the greater Puget Sound area. This Privacy Policy explains how we collect, use, and protect information you share with us through our website, phone, text messages, or chat widget.

You can reach us anytime at junk@smiles4milesjunkremoval.com or 206-512-9731.

Information We Collect

• Contact details you provide, such as your name, phone number, and email address
• Details about the job you need done (service type, description, photos, and location)
• Messages you send us by phone, text, chat widget, or our website contact form

How We Use Your Information

• To respond to quote requests and schedule appointments
• To send updates about your appointment (e.g., on-my-way texts, confirmations, reminders)
• To follow up on quotes and, where you've consented, to send occasional promotional offers
• To improve our service and customer communication

We do not sell your personal information, and we do not share it with third parties for their own marketing purposes.

Text Messaging (SMS) Consent

If you submit your phone number through our website chat widget, by text, or by phone, you consent to receive text messages from Smiles 4 Miles Junk Removal related to your inquiry or service request, which may include appointment updates and marketing/promotional messages.

• Message frequency varies.
• Message and data rates may apply.
• Consent to receive text messages is not a condition of any purchase.
• Marketing consent is not shared with third parties and is not bundled with transactional consent.
• Reply STOP at any time to unsubscribe from text messages. Reply HELP for help.

Third-Party Service Providers

We use trusted third-party platforms (such as our customer communication and scheduling software) to help us send text messages, manage appointments, and respond to inquiries. These providers process your information only on our behalf and in accordance with this Privacy Policy.

How We Protect Your Information

We take reasonable technical and organizational precautions to protect the information you share with us from loss, misuse, or unauthorized access.

Your Choices

You may opt out of text messages at any time by replying STOP, or contact us directly at junk@smiles4milesjunkremoval.com to ask us to update or remove your information.

Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated "Last updated" date.

Contact Us

Questions about this Privacy Policy? Reach us at junk@smiles4milesjunkremoval.com or 206-512-9731.